What routers do you support?

Any high-quality router or wireless router will work on our network from a technical standpoint.  We support all standard networking protocols.

Make sure your router isn't:

You cannot use any type of cable modem router combo routers or DSL/modem router combo WiFi routers, they are NOT compatible with our network.  You need a standard Ethernet router that is 802.11ac at a minimum.  Also make sure you are not using an N150/N300 or N600 Router as they cannot handle the noisy wireless environment in apartment buildings. One final note, make sure that you never name your 2.4Ghz and 5Ghz SSID or wireless names the same thing. You will want to name them separately such as Apt504-2g, Apt504-5g, and then you will always want to connect to the 5g signal for the best performance.

The biggest issues that people have with their Internet are problems with WiFi.


Wireless in apartment complexes is a difficult and challenging wireless environment due to so many wireless devices operating in an unlicensed frequency creating wireless interference.  But we know and are sure you do as well how valuable, dependable Internet service is for your life and your school work. You are spending a lot of money for your education, and you want to make sure that your router and your wireless are not your bottlenecks. That is why we recommend that you get one of the best routers available (see information on Routers below)

While we don't recommend a particular router here are some reviews and links to a few highly rated routers:

Router Reviews

A few highly rated routers to use with modern Internet service plans:

Plugging in wired to your router or your Ethernet port will provide the best connectivity, but we are aware that this is not always an option.  

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Please sign in to leave a comment.