How to use the DojoNetworks Customer Portal

Visit customer.dojonetworks.com and log in.

If you cannot log in, follow the Reset password link.

From the dashboard, you'll find the following information:

• Personal Information
  • Property Name
  • Apartment Number
  • Email Address
  • Phone Number
  • Bandwidth Plan
  • Account Status
  • Purchased Upgrades
• Bandwidth Usage
  • Displays your internet usage over the past 5 minutes to the last year.
• Connected Devices
  • Lists devices connected to your network.
• Ethernet Ports
  • Shows devices connected through your wired network.
• Open Tickets
  • Provides a view of all your open support tickets.
• Closed Tickets
  • Displays all your closed support tickets.
• Billing
  • Contains your billing information (if applicable).
• Broadband Facts
  • Offers essential details about your internet service.

Actions You Can Perform in the Portal:

• How to upgrade your speed plan
• Update your DojoNetworks Customer Portal login information
• Edit personal information (Email, Name, Phone Number)
• Request upgrade plans by clicking the green upgrade button at the top of the screen. If the button is not visible, no upgrades are currently available for your location.
• Change your Wi-Fi passphrase/password
• Set support notifications
• Request support assistance

Author: David 

Date: 10/23/25